Terms & Conditions

General Terms & Policies

Music & Product Content

INDEMNIFICATION: All Soundline music is legally licensed with all rights secured and royalties paid. Soundline hereby indemnifies and holds harmless all parties purchasing or reselling Soundline products against any claims concerning musical and intellectual rights. Any custom orders using music or intellectual properties provided by the customer must be accompanied by IRMA papers.

IRMA: For the mutual protection of our clients, distributors and Soundline, we comply with the rules of the International Recording Manufacturer’s Association. We require written certification that the content of any CD, DVD or recording we custom manufacturer is licensed to or owned by the company or individual ordering the product. IRMA papers will be provided along with an order acknowledgement. Production cannot begin without completed documentation. Please note that this is to protect your intellectual property.

PATENTS - RIGHTS - LICENSES: Soundline warrants that it replicates and duplicates discs according to all international copyright and patent laws. It further warrants that all license fees required for replication and duplication are contained within its selling price and paid accordingly to the rightful parties.

CD/DVD CONTENT: Replication and duplication prices do not include content work. Your supplied master will produce exact copies. ANY content work is extra and a firm quote should be requested. Movies should be “authored” if they are to be used in a TV/DVD player. Request a quote for authoring.

INTELLECTUAL PROPERTY: For the mutual protection of all companies involved in any graphic or digital reproduction, certification of ownership of the content to be reproduced is required by law.

ART & PRINT:

ELECTRONIC ART: All art should comply with Sm@rt standards. Files must be in a PC platform. EPS or AI files are preferred. Files must be accompanied by hard copies. Type fonts must be included with files or converted to curves/outlines. Custom products require a publisher’s copyright. Please include the required information in your art. If not included, Soundline will charge for alterations to supplied artwork. Art can be sent to art@soundline.com. Distributor and buyer hold Soundline harmless from any claims that a given logo and design are a violation of any intellectual property rights.

CUSTOM PRINTING: Unless specifically stated in a quote, all custom print and packaging is subject to a 5% over or under run

CUSTOM PRINTED GRAPHICS OVER/UNDER: 5% on any custom manufactured, custom decorated or One-of-a-Kind graphics. No purchase order with contrary terms and specifications will be accepted unless prices are revised by Soundline to account for “no under or over”.

STOCK DESIGNS: Graphic designs are subject to change and may not be identical to those in catalog.

CANCELLATION: Purchaser is responsible for all goods, services and materials prepared up to the time of cancellation. Products not in catalog that are special ordered cannot be canceled. Please check when placing your order.

PROOFS: All orders are acknowledged. One virtual (PDF) proof is provided for each order.

SHIPPING:

SHIPPING: All shipments under Soundline’s shipper numbers are insured. Any shipments other than samples requiring the use of a third party shipper number are subject to a $6.00 (G) handling charge per carton. Chargebacks by carrier are billed to the third party. Soundline is not responsible for carrier shipping delays.

SPLIT SHIP/ DROP SHIP: $6.00 (G).

FOB: NJ, NC, SC, MD, MN

DAMAGE: If goods arrive damaged by the carrier, the recipient must note the damage, save the damaged carton and notify the carrier and Soundline within 5 days. Neither the carrier nor Soundline are responsible for any damage claims after 5 days of receipt.

METHOD: Carrier at the determination of Soundline, unless clearly indicated with purchase order.

DISCLAIMER:

LOGOS:Those shown in this catalog only illustrate products and are not intended to suggest that the imprints were designed by this company or are available to any purchaser, nor that the company whose logo is illustrated in any way endorses the product. All logos given to Soundline must have rights cleared for use.

MADE IN USA: Most products are made in America. Request verification if needed. Custom print can be union made, inquire for pricing and details.